• Is the packaging of my orders secured?

     Yes. At Cherrywicks, we know how important it is to send our products safely.

  • What shipping options DO YOU HAVE?

    • Worldwide: Shipped by Empiretranslogistics service with a delivery time of 48/72 hours from dispatch.
    • Worldwide: Shipped by regular mail and delivered within 10-15 working days from dispatch.
    • Other information regarding discreet priority delivery is kept private.

  • What shipping options are there for other countries?

    Private, please contact us for that.

  • What if my order is stuck at Customs?

    If your order is held up at customs, any charges that may incur will be the buyer’s responsibility and whether you finally receive it or not will depend on the regulations in force in your country. Should you have any doubts, please contact us at [email protected]

  • What if my order doesn’t arrive?

    If your order doesn’t reach its destination before the due date, you’ll have to contact our Customer Service department by sending a mail to [email protected] indicating your order number. They’ll inform you about your order status and help you if any problems arise.

  • How can I trust you?

    While there are a number of scammers on the internet who claim to sell, we can assure you we aren’t one of them. We have spent years building a solid reputation amongst our customers. We have made the decision to offer full access to our site to anybody so he/she could have safe access to their top-shelf product at any time.

  • Am I allowed to pick up my order?

    No. You cannot directly pick up your order from us. We only accept payments via email money transfer and can only send your products through mail order at this time.

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